Brand Manager

Location: Hybrid Watford – office \ home based
Salary: Competitive
Contract: Permanent
Contract Type:

Reporting to:

Marketing Director

Direct Reports:

N/A

Department:

Marketing

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Brand Manager

Company Information

Clinisupplies is a leading UK-based manufacturer and supplier of medical appliances specialising in continence products for managing acute and chronic condition. The company also offers a portfolio of bandages and garments for the treatment of wounds and chronic skin conditions. Employing over 500 people in the UK, China, and India, Clinisupplies supplies its products to the NHS and delivers direct to patients’ homes through Clinidirect, its dispensing appliance contractor.

Clinisupplies is focused on developing products which are simple and discreet to use. Its product development team works with clinicians and patients to develop a strong product pipeline to be manufactured at its CE, ISO, US FDA approved facilities.

Role Introduction

This is an exciting opportunity to join Clinisupplies, a fast-growing medical device organisation, as the Brand Manager for some of our core portfolio. Reporting directly to the marketing director this role will enable you to demonstrate your ability to manage the lifecycle of a portfolio., collaborate directly with customers, consumers and gather market intelligence. You will project manage campaigns and ROI and be a key part of our new product development programme enabling you to contribute to us bringing new products to commercial availability.

We are a growing company with big ambitions, we are seeking a Brand Manager to take the lead, influence our teams, is great with people, enjoys data and is looking for a role where you can make a real difference. If that’s you, please get in touch.

A summary of key areas of responsibility

Your primary responsibility will be to create campaigns and manage your portfolio to achieve the business objectives set out in our annual commercial/marketing plan and corporate strategy.

The responsibilities of a Brand Manager are broad, diverse, and so much more than we can list here today.

As a Brand Manager, you will know that you will be involved in all aspects of the business where your brand is impacted.

Campaign/Marketing Management

  • Manage launch planning for new product lines, ensuring all aspects align to launch
  • Construct highly effective, user-friendly, customer-focused marketing materials, tools and materials that display the brand personality that supports the sales function and the consumer journey.
  • Be the primary point-of-contact for all product related queries, proactively supporting the field-based sales and nursing teams and customer/consumer services departments with campaign execution and lead management, ongoing portfolio management and troubleshooting.
  • Develop the approach the sales team will take to ensure the messages/processes that you create are delivered with impact and support market access – track and report your findings.
  • Clearly and effectively present and communicate the brand area marketing plan and strategy to senior leaders, sales and nursing teams at internal meetings and conferences, using all and most appropriate communication channels.

Portfolio Management

  • Develop a close working relationship with operations to support objectives delivering optimal stock management, avoiding excess stock holding and/or backorders, including trial/sample packs.
  • Proactively track trends in the market and competitor activity, collating all relevant intelligence and research to support the delivery of a differentiated brand strategy and the taking advantage of recent sales opportunities.
  • Take responsibility for creating a brand area marketing plan that ensures all elements of the marketing mix are fully utilised to deliver the brand area’s full potential.
  • Play a key role in the development of new product development (NPD) initiatives relating to your
  • Take responsibility for product training both internally and externally when

About you

  • You are an effective communicator, both in person, and through your marketing materials
  • A collaborator that understands a diverse team is more successful that independent
  • An initiative-taking individual who can self-manage and prioritise your time
  • A strong implementer who enjoys making things happen and can manage
  • You have an eye for detail, retain a creative mindset and willingness to do things
  • The ability to see ahead and keep the ‘big picture’ in
  • Enjoy simplifying complex information into a cohesive, concise, and persuasive
  • Confident presenting in front of others

Skills, qualifications, and experience

Essential:

  • Marketing qualification or experience from within the industry
  • Demonstrable knowledge of the healthcare industry, NHS environment and structure
  • Understanding of working with and using the full marketing mix
  • Understands how digital marketing integrates into the overall marketing
  • Strong numerical and analytical ability that relate to fast decision
  • Excellent communication, interpersonal and stakeholder management skills
  • Confident IT skills and experience – particularly MS Office (PowerPoint and Excel)

Desirable:

  • Degree (or equivalent) in Business Studies or Marketing
  • CIM Diploma in Professional Marketing (or equivalent)
  • Experience in the medical devices industry (e.g., Urology, Continence, )
  • Sales experience and/or in-depth knowledge of the sales process and the demands on a field-based Sales or Key Account Manager role
  • Project management experience – including successful implementation whilst leading multiple stakeholders internally and externally.
  • In Design knowledge/experience in application

Previous experience in a similar role within a similar industry area is preferred. (Urology/Continence/Wound) but role would also suit early career if marketing and desire to enter healthcare space is demonstrated.

Clinisupplies is dedicated to the continuous development of our employees and offer excellent career prospects for the strong candidate. We offer an attractive benefits package including a competitive salary, 27 days holiday pro-rata (increasing with service) plus bank holidays, pension, profit related pay.

Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

How to apply

If you are interested in this position, please forward your CV to recruitment@clinisupplies.co.uk. Please note that in addition to the interviews there will be assessments as part of our recruitment and selection process.

 

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Vacancies at 
Clinisupplies

You'll see a selection of our current vacancies on the right. Click on the links to view the individual vacancy or alternatively click the bottom button to view all our vacancies.

  • Warehouse Team Leader
    Job Requirements

    The successful candidate will be joining a fast-growing organisation. Reporting to the Distribution Centre Manager, you will lead and manage a team of Warehouse Operatives to make sure incoming as well as outgoing deliveries are managed to the highest standard and in line with procedures, processes and health and safety standards. The role is working 42.5 hours per week Monday to Friday.

    Posted: 9 months ago
  • Prescription Services Advisor
    Job Requirements

    Due to ongoing growth within the business and bringing together our 3 Dispensing Appliance Contactors we are expanding our team and there is the exciting opportunity to join the team as a Prescription Services Advisor.

     

    The role involves processing prescriptions received daily, liaising with GP surgeries regarding any outstanding prescriptions and urgent requests from consumers.

     

    Strong administration and communication skills are essential.

     

    We are looking for someone who has an eye for detail, has a love for processes along with a passion for customer service.

    Posted: 12 months ago
  • Customer Care Advisor
    Job Requirements

    As a Customer Care Advisor, you will use our omnichannel service to register new customers, place orders, and answer order related queries. You will also play a role in processing and approving prescriptions as well as answering inbound and outbound calls in our Contact Centre.

     

    This role is based in our head office in our Bridgwater office.

    Posted: 12 months ago
  • Consumer Care Specialist – Outbound Call
    Job Requirements

    We are seeking a dynamic and compassionate outbound customer service specialist to join our team at Clinisupplies. Clinisupplies are transforming products and services to help people with continence.

     

    challenges live more freely and we’d love to hear from you.

     

    This role involves making outbound calls to capture information from our existing and newly registered consumers, ensuring a seamless experience. Additionally, the specialist will be involved in various outbound marketing campaigns and consumer focused programmes ensuring the consumer is educated on the products that will support them to manage their condition type.

     

    The ideal candidate will have excellent communication skills, the ability to build lasting relationships over the phone and the willingness to embrace and live our core values.

     

    At Clinisupplies, we have a core set of values which guide who we are and help shape our actions, culture and environment:

    • Agile
    • Collaborate
    • Curious
    • Sustainable
    • Wellness
    Posted: 1 year ago
  • Customer Care Specialist – Phone Team
    Job Requirements

    As a Customer Care Specialist, you will use our omnichannel service to register new customers, place orders, and answer order related queries. You will also play a role in processing and approving prescriptions as well as answering inbound and outbound calls in our Contact Centre.

     

    This role is based in our head office in Watford with some flexibility to work from home a couple of days a week after a training period.

    Posted: 1 year ago